Age and hotel policies you need to know
InterContinental Boston requires the primary guest checking in to be at least 18 years old and a valid credit card at arrival. The hotel is a general-audience property with standard hotel policies on pets, pool and spa access, valet parking, and a 24-hour front desk — check specific amenity access or fees with the hotel before arrival.
In this guide
Check-in and check-out times
Standard check-in at InterContinental Boston begins at 3:00 pm and standard check-out is at 12:00 pm (noon).
Early check-in or late check-out may be available only by contacting the hotel directly; these requests are not guaranteed.
- Check-in: 3:00 pm
- Check-out: 12:00 pm (noon)
- Early/late requests: contact the hotel (not guaranteed)
| Service | Time / Note |
|---|---|
| Standard check-in | 3:00 pm |
| Standard check-out | 12:00 pm (noon) |
| Early/late request | Contact hotel (not guaranteed) |
Minimum age and who can register
The primary guest who registers at check-in must be at least 18 years old. The hotel enforces this minimum check-in age for all reservations.
Expect to present a valid credit card at check-in; the card is required as standard payment authorization for the room reservation.
- Minimum check-in age: 18 (primary registrant)
- Valid credit card required at check-in
- Hotel operates a 24-hour front desk for arrival assistance
| Requirement | What to bring / expect |
|---|---|
| Age to register | 18+ (primary guest) |
| Payment | Valid credit card required at check-in |
| Desk hours | 24-hour front desk |
Pool, spa and fitness access
Spa InterContinental and the 45-foot heated indoor lap pool are on the hotel's second level. Guests who book spa treatments generally gain access to select spa amenities, and the pool and fitness facilities are complimentary for registered hotel guests.
Pool hours and spa hours are published by the hotel; check current times and any guest rules directly with the property before your visit.
- Pool: 45-foot heated indoor lap pool (located within Spa InterContinental)
- Pool is complimentary for hotel guests (hotel lists a daily guest access fee of $0)
- Spa hours and pool hours are set by the hotel—verify current schedules before arrival
| Amenity | Notes |
|---|---|
| Spa InterContinental | Spa hours published by hotel; treatment bookings include some amenity access |
| Indoor lap pool | Complimentary for hotel guests; hours listed by hotel |
| Fitness center | Located in spa area; hotel lists 24-hour access |
Club Lounge and restaurant access
InterContinental Club Lounge access is available for an additional fee; lounge benefits listed by the hotel include breakfast and evening hors d'oeuvres. The Club Lounge is an add-on service rather than an automatic room feature.
The hotel’s on-site dining venues (for example, Matria, Bar Fellini, Loyall Counting Room and Five-10 Waterfront) welcome registered guests and non-guests within their published hours; reservations are encouraged where noted.
- Club Lounge: available for an extra fee (check current access rules with hotel)
- Matria: hotel’s main Northern Italian restaurant (hours published by hotel)
- Bar Fellini and Loyall Counting Room: bar hours and entry procedures are set by the venues
| Venue | Access / Note |
|---|---|
| InterContinental Club Lounge | Paid access; includes breakfast and evening hors d'oeuvres per hotel listing |
| Matria | On-site restaurant — reservations encouraged |
| Loyall Counting Room / Bar Fellini | Bar/lounge entry and hours vary; check current availability |
Pets, smoking and accessibility
InterContinental Boston accepts dogs under a pet program; the hotel lists a nonrefundable pet fee per stay and a limit of one dog per room. Specific weight limits and fee amounts appear in varying places, so confirm the hotel’s current pet policy directly before you travel.
The hotel is 100% smoke-free and offers a range of accessibility features such as wheelchair-accessible registration, accessible pool entry (pool hoist), Braille signage and accessible meeting spaces. If you require specific accessible room types or services, contact the hotel in advance.
- Pet policy: one dog per room; nonrefundable fee listed (confirm current fee and weight limit with hotel)
- Smoking: 100% smoke-free property
- Accessibility: accessible pool entry (hoist), wheelchair-accessible registration desk, Braille/raised signage
| Policy | What to check before arrival |
|---|---|
| Pet policy | Confirm current fee and any weight limit with the hotel |
| Smoke-free | No smoking anywhere on property |
| Accessibility features | Request needed accessible room or services in advance |
Parking, transport hints and practical notes
InterContinental Boston provides on-site valet parking for a daily fee as listed by the hotel; a reservation for valet is not required. There is no complimentary airport shuttle offered by the hotel, and the property also lists an on-site water-taxi dock for harbor travel.
The hotel offers complimentary Wi‑Fi for guests and operates a 24-hour front desk, express check-in/out, luggage storage and concierge services — contact the hotel for details or to confirm any amenity availability before your stay.
- Valet parking: available on-site for a daily fee (check current rate with hotel)
- No complimentary airport shuttle listed by the hotel
- Hotel features: complimentary Wi‑Fi, 24-hour front desk, concierge, luggage storage
| Service | Hotel note |
|---|---|
| Valet parking | On-site; daily fee listed by hotel |
| Airport shuttle | No complimentary shuttle offered |
| Wi‑Fi | Complimentary for guests (per hotel listing) |
What the hotel may ask for at arrival
At check-in expect to present a valid credit card. The hotel may place an authorization hold for incidentals; the exact hold amount and timing are set by the hotel and can vary by booking type.
If you have special requests (accessible room, pet arrangements, Club Lounge access, spa appointments, or parking), contact the hotel directly before arrival to confirm availability and any additional charges.
- Bring the valid credit card used for the reservation (or be prepared to provide one at check-in)
- Ask the hotel about incidental authorization holds for your booking
- Confirm add-on services (spa, Club Lounge, parking, pet fees) in advance
| Item | Typical requirement |
|---|---|
| Credit card | Required at check-in |
| ID / age verification | Primary guest must be 18+ |
| Special services | Confirm and pre-book where possible (spa, clubs, pet, parking) |
